Help Desk

Connect from Home using Remote Desktop

This guide will explain the step by step process of connecting from home with remote desktop.

NOTE: This guide assumes you have Windows 7 or Windows 10. For MacOS, you can use Remote Desktop Connection Client for Mac. For other clients, please create a Helpdesk ticket.


To connect to the Remote Desktop server:

  • Windows 10:
    • On your computer, click Start, point to Windows Accessories, and click Remote Desktop Connection.
    • In the Computer box, type the address of the terminal server: 169.237.124.112 (or ts2.caes.ucdavis.edu).
    • When the Enter your credentials dialog box appears, type your user name (pre-pended with "AD3\"), your password, and then click OK. For example, User name: AD3\username.
    • The Remote Desktop window opens, and you see the desktop settings, files, and programs that are on the terminal server. The terminal server remains locked, and nobody can access it without a password. No one will be able to see the work you are doing remotely.


  • Windows 7:
    • On your computer, click Start, point to All Programs, and then point to Accessories.
    • In the Accessories menu, click Remote Desktop Connection.
    • In the Computer box, type the address of the terminal server: 169.237.124.112 (or ts2.caes.ucdavis.edu).
    • When the Enter your credentials dialog box appears, type your user name (pre-pended with "AD3\"), your password, and then click OK. For example, User name: AD3\username.
    • The Remote Desktop window opens, and you see the desktop settings, files, and programs that are on the terminal server. The terminal server remains locked, and nobody can access it without a password. No one will be able to see the work you are doing remotely.


To end your Remote Desktop session:

Click Start, and then click Log Off at the bottom of the Start menu.