Support articles regarding the PrePurchasing system.
How to change your name in PrePurchasing.
Information regarding approval routing in PrePurchasing.
What do all these workgroup options mean?
Information on order routing in PrePurchasing
Information searching in PrePurchasing
PrePurchasing role information and guide
Introduction to the new PrePurchasing system
Can everyone in a workgroup view everyone else's order?
Information on your setting up PrePurchasing.
PDF's being uploaded are not saved as PDF or are corrupted.
Not sure what you have Access to this guide will help you.
What to do if you are not getting email notifications
What are these emails from email@example.com or firstname.lastname@example.org?
Information on how to edit your order after it's been created
What to do if you are unable to add Requesters to a workgroup
Explanation of auto approvals in PrePurchasing
What to do if approver was bypassed and it is in the Account Manager stage
Explanation of approved (Admin Override)
Differences between admin history and normal history
What to do if the account I selected on my order was not saved
What to do if the account information or line items are not editable (grayed out).
Can't find the solution to your question?Click here to create a new ticket and we'll get back to you as soon as possible.